Buy Battlefield 5 Key for Origin
Buy Battlefield 5 Key for Origin

Refund Policy

 

You can request a refund for any purchase on CDKEYHOUSE and it doesn't matter what is the reason. It's possible that you made the purchase by mistake; you wanted to have a one time experience on CDKEYHOUSE and now want to refund your purchase; you may haven't read the product description correctly.

Issue a refund for any reason, if the request is made within twenty-four hours of purchase, and the title(s) on CDKEYHOUSE is still unused and not redeemed. There are more details below:

Where Refunds Apply

The CDKEYHOUSE refund offer, within twenty-four hours of purchase, applies to products that are purchased on CDKEYHOUSE. Here is an overview of how refunds work with other types of purchases.

Refunds on RANDOM KEYS

CDKEYHOUSE offers a one-time refund for games purchased on CDKEYHOUSE RANDOM KEYS. The title(s) are refundable twenty-four hours of purchase if they are unused in CDKEYHOUSE inventory. To avoid any kind of abuse for our refund policy, we only offer the refund for CDKEYHOUSE RANDOM KEYS 1 time for each consumer. Any refund request after the first purchase from CDKEYHOUSE RANDOM KEYS will be denied. 

Refunds on CDKEYHOUSE Hot Deals

Any Hot Deal product purchased on CDKEYHOUSE is refundable within twenty-four hours of purchase if they are unused in CDKEYHOUSE inventory.

Refund on Bundles

You can receive a full refund for any bundle purchased on CDKEYHOUSE, so long as none of the items in the bundle are used. 

Purchases Made Outside of CDKEYHOUSE

CDKEYHOUSE cannot provide refunds for purchases made outside of CDKEYHOUSE. (for example, Redeem codes purchased from third parties).

Refunds on Gifts

We are unable to offer refunds for gifts after they have been redeemed by the recipient.

Abuse

Refunds are designed to remove the risk from purchasing titles on CDKEYHOUSE—not as a way to get free products. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

 How to request a refund

You can request a refund by creating a ticket on CDKEYHOUSE Support Center
You will be issued a full refund of your purchase within forty-eight hours of approval. 


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